Siebel CRM version 8.2.2 Industry Target Guidance
Siebel CRM version 8.2.2 (SIA 8.2.2) delivers enhanced functionality in the areas of Public Sector; Loyalty for Travel, Transportation, Retail and Coalitions; and Financial Services for integration to Oracle FLEXCUBE Universal Banking.SIA 8.2.2 is intended specifically for Public Sector; Loyalty for Travel, Transportation, Retail and Coalitions; and Financial Services for FLEXCUBE Universal Banking customers who want to integrate with Siebel.
Siebel CRM version 8.1.x (currently SIA 8.1.1.6) remains the primary code line for all other Siebel products. Innovations, enhancements and patches will be delivered on a priority basis to the base code line for the affected products. Customers should work with their account team to review any questions on appropriate code lines for their implementation.
The software packages released with Siebel CRM version 8.2.2 are the following:
- Siebel Business Applications for Public Sector Media Pack for Microsoft Windows x64 (64-bit) - Oracle Software Delivery cloud part number B65190-01, software translations available as B65244-01.
- Siebel Business Applications for Travel, Transportation, Retail and Coalitions Media Pack for Microsoft Windows x64 (64-bit) - Oracle Software Delivery cloud part number B65192-01, software translations available as B65247-01.
- Siebel Business Applications for Financial Services Integration with FLEXCUBE Media Pack for Microsoft Windows x64 (64-bit) - Oracle Software Delivery cloud part number B65194-01, software translations available as B65241-01.
These software packages are only applicable to the specified industry groups. All other Siebel products will continue primary development on the SIA 8.1.x code line.
The Siebel code line was split to deliver significant enhancements to specific industries without disrupting other product areas. In the near future, the Siebel code lines will be merged allowing both 8.1.x and 8.2.x customers to continue with their implementations without significant migration costs.
Example Scenarios:
I am a Loyalty customer from Telco or Financial Services looking for the 'latest' Siebel Loyalty release, what should I do?
You should target Siebel Loyalty version SIA 8.1.x.
I am a Siebel Financial Services customer not implementing the Oracle FLEXCUBE Universal Banking integration, wanting to migrate to the latest Siebel CRM products, what should I do?
You should target Siebel Financial Services version SIA 8.1.x.
I am a Siebel 7.8x / 8.0x Public Sector customer looking for the 'latest' Siebel Public Sector release, what should I do?
You should target Siebel Public Sector version SIA 8.2.2.
All industries not specifically listed above can continue on the SIA 8.1.x code line with no need for upgrade to obtain innovations. More information is available in the 'Readme' files in the above listed SIA 8.2.2 media packages on the Oracle Software Delivery cloud and from your account representative.
8 comments:
Is Siebel 8.2.2.0 a 64 bit application with 64 bit threads?
It is still a 32-bit application as far as I know.64 bit is with respect to the OS just to increase ram size and other hardware resources.
Thanks for the reply.
My pleasure
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