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Those who opened the gates

Monday, January 9, 2012

Did you Know these personalities in Siebel:)

Demo Users for Siebel Call Center
Username / Password
Name / Title
Application
Primary Responsibility
Role
CCHENG
Casey Cheng / Universal Agent
Siebel Call Center
Universal Agent
Cheng handles service requests of all types: emails, inbound calls, and Web collaboration session requests. In addition, he executes outbound call campaigns.
TARNOLD
Ted Arnold / Telesales Representative
Siebel Call Center
Telesales Representative
Arnold primarily executes inbound and outbound telemarketing and telesales calls.
VTAYLOR
Vic Taylor / VP Call Center
Siebel Call Center
Call Center Manager
Taylor's responsibilities for the day-to-day operations of a Call Center make him a regular user of Siebel Call Center Administration functions. He uses the Siebel Analytics function to evaluate performance and ROI and to make strategic decisions based on the analyses.
EMODI
Emily Modi /Engagement Manager
Siebel Call Center
Consulting Manager
Modi is responsible for managing a consulting practice business, including opportunity management, client relationships, contracts and agreements, and financial reporting and management.
GABBO
Glen Abboline / Information Technologist
Siebel Professional Services
Consultant
Abboline is responsible for day-to-day project management, including staffing requests.
GCLARK
Gary Clark / Consultant
Siebel Professional Services
Consulting Manager
Clark is responsible for managing a consulting practice business.

1 comment:

venba said...


Thanks for sharing, I will bookmark and be back again













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