Everything in life is linked and so is the case in siebel...find the missing pieces of the
jigsaw puzzle put
them in correct
places and visualize...
and you will find the way!!
Cheng handles service requests of all types: emails, inbound calls, and Web collaboration session requests. In addition, he executes outbound call campaigns.
TARNOLD
Ted Arnold / Telesales Representative
Siebel Call Center
Telesales Representative
Arnold primarily executes inbound and outbound telemarketing and telesales calls.
VTAYLOR
Vic Taylor / VP Call Center
Siebel Call Center
Call Center Manager
Taylor's responsibilities for the day-to-day operations of a Call Center make him a regular user of Siebel Call Center Administration functions. He uses the Siebel Analytics function to evaluate performance and ROI and to make strategic decisions based on the analyses.
EMODI
Emily Modi /Engagement Manager
Siebel Call Center
Consulting Manager
Modi is responsible for managing a consulting practice business, including opportunity management, client relationships, contracts and agreements, and financial reporting and management.
GABBO
Glen Abboline / Information Technologist
Siebel Professional Services
Consultant
Abboline is responsible for day-to-day project management, including staffing requests.
GCLARK
Gary Clark / Consultant
Siebel Professional Services
Consulting Manager
Clark is responsible for managing a consulting practice business.
1 comment:
Thanks for sharing, I will bookmark and be back again
Inbound Call Center
Post a Comment